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Bilingual Psychiatric CareHablamos Español

Expert Psychiatric Care in MiamiIn Your Language, On Your Schedule

Reaching out is the hardest part — the rest, we make easy. Bilingual psychiatric care in Miami, in person or by secure telehealth across Florida.

In-person care at our Miami office, or secure telehealth across Florida — with a provider who takes the time to get it right.

Common concerns we help with:
Anxiety Depression ADHD Panic Sleep + More →

A real person picks up — we'll guide you.

Ibis Reyes Soto, PMHNP-BC
Ibis Reyes Soto, PMHNP-BC
Board-Certified Provider

Getting help shouldn’t feel complicated.

Ibis Reyes Soto, PMHNP-BC
Ibis Reyes Soto, PMHNP-BC
Board-Certified Provider
Most Major Insurances Accepted
HIPAA-Compliant Telepsychiatry
Now Accepting New Patients

Everything you need before your first visit

Office Hours

9:00 AM – 5:00 PM
Monday – Friday
Closed Saturday – Sunday

Getting Started Is Simple

  1. 1 Call or request an appointment No referral needed to get started.
  2. 2 We'll confirm the details Insurance, availability, and next steps are reviewed clearly.
  3. 3 Meet with your provider Start care with a personalized plan that fits your life.
  1. 1 Call or request an appointment
  2. 2 We confirm your details
  3. 3 Meet your provider and get a clear plan

In-Person Office

14221 SW 120th St, Suite 125
Miami, FL 33186

Kendall / The Hammocks area Get directions →
Most Major Insurances Accepted

A More Thoughtful Approach to Mental Health Care

Clear, collaborative care designed around your real life.

What Makes Our Care Different

Here, visits aren't rushed and decisions aren't made for you. We take the time to understand your full picture — symptoms, history, goals, and daily life — before recommending anything.

Every option is explained clearly. Every decision is made together. And every plan is built to fit your life — not the other way around.

100%
Bilingual Care
English & Spanish — every visit, every time.
FL
Statewide Telepsychiatry
Care from anywhere in Florida via secure telepsychiatry.
11+
Insurance Plans Accepted
Most major insurance plans accepted.
You
"Hi, I think I might need help. I'm not really sure where to start."
Us
"That's okay. You don't need to have it all figured out — we'll talk through what's been going on."
You
"Thank you. That helps."
Us

no script, just listening

Why Patients Choose Us

Clear, Structured Visits

You leave each visit knowing exactly what's next — no confusion, no guesswork.

Bilingual Communication

Care in English and Spanish — no interpreters, no barriers.

Collaborative Decision-Making

We build your treatment plan together, so it actually fits your life.

Consistent Follow-Through

Ongoing care that adapts as your needs and goals evolve.

Respectful, Professional Care

High-quality care in a calm, respectful, and judgment-free environment.

Privacy You Can Trust

Your information is protected with strict medical confidentiality — always.

You don't have to know what to say — we'll help find the words.

What to Expect

Your journey to mental wellness in four simple steps

1

Schedule

Book online or call to schedule your first appointment.

2

Assessment

We review symptoms, history, and what you want to improve.

3

Plan

We discuss options and agree on clear next steps.

4

Follow-Up

We check progress and adjust treatment as needed.

Our Services

Comprehensive mental health care tailored to your needs

Psychiatric Evaluation

A comprehensive evaluation of your symptoms, history, and goals — with a clear, personalized plan from the start.

Learn more

Ongoing Psychiatric Care

Continued follow-up visits, care planning, and personalized adjustments to support steady progress over time.

Learn more

Telepsychiatry

Secure video visits from anywhere in Florida — same quality care, more convenience.

Learn more

ADHD Evaluation & Treatment

Focused assessment and treatment for ADHD, including attention, focus, and executive functioning support.

Learn more

Anxiety & Mood Treatment

Targeted care for anxiety, depression, and related conditions, tailored to your individual needs.

Learn more

Weight & Metabolic Health

Holistic support for weight and metabolic concerns, including the effects of stress and sleep on overall wellness.

Therapy & Counseling

Practical, goal-focused therapy to build insight, coping skills, and long-term stability.

Crisis & Urgent Support

Timely support and care coordination when symptoms worsen or urgent concerns arise.

ESA & Clinical Documentation

Evaluations and documentation for emotional support animals and other clinical needs when appropriate.

Patient Testimonials

Hear from those who have taken the first step toward wellness

M
Matthew Google review
The virtual visit was seamless and the provider was attentive and empathetic. They explained everything clearly and tailored a care plan to my needs. The follow-up support stood out. Highly recommended.
W
Wendy Google review
Very professional, very good! I highly recommend her.
D
Destanie Google review
I needed some changes to my care plan and they handled it with no problem. They work with what you think is going to be good for you. They listen, they try, and they respect your MIND.
N
Natalie Google review
Very nice staff. I appreciated not having to wait too long for my appointment!
M
Marta Google review
I love having my appointments with Ibis, because she listens with attention to every word I say, and that makes me feel very comfortable. I highly recommend.
A
Amanda Google review
The provider was very nice and genuinely seemed like she cared. The person who took my information was also very helpful and guided me through everything. I felt supported from the very first call.
A
Ariana Google review
Thank you, Ibis! Excellent care!
C
Carolina Google review
My appointment was on time — I didn't have to wait at all. When my last provider had no openings for months, they fit me in. Very grateful for the provider and the whole team.
J
Jeanette Google review
My experience was great! Very nice and professional.
Y
Yackmart Google review
Super professional and the best in the whole wide world.
E
Eddy Google review
One of the most dedicated and empathetic mental health professionals I have ever met. From the very first consultation, she made me feel heard, understood, and treated with respect.
R
Rosa Google review
Excellent service and professionalism.
J
John Google review
She was incredibly patient and took the time to truly listen without rushing. Her compassionate approach made me feel comfortable opening up, and I left feeling genuinely supported and hopeful about my care plan. Highly recommend.
M
Maria Google review
La proveedora es muy amable en su trato, eficiente y capaz en la aplicación del tratamiento correspondiente a mí como paciente.

Have you visited us? Share your experience to help others take the first step.

Leave a Google Review

Frequently Asked Questions

Clear answers to common questions about care, scheduling, and what to expect.

What can I expect during my first visit?

Your first visit is a comprehensive psychiatric evaluation. We'll review symptoms, history, goals, and collaborate on a personalized treatment plan.

Do you provide care in Spanish?

Yes. We provide bilingual care in English and Spanish so you can communicate comfortably and clearly.

Do you accept my insurance?

We accept most major insurance plans including Aetna, Cigna, Carelon, Oscar, Medicare, Medicaid, and others. Please contact us to verify your specific coverage before your appointment.

Can I get an estimate of my visit cost?

Costs vary depending on your insurance plan, type of visit, and services provided. We recommend contacting our office or your insurance company for a personalized estimate before your first appointment.

How does telepsychiatry compare to in-person visits?

Telehealth can be an effective option for many outpatient concerns when clinically appropriate, using a secure, HIPAA-compliant video platform. Many patients find virtual visits more convenient and accessible from home.

What is the difference between psychiatry and therapy?

Psychiatric care focuses on evaluation, diagnosis, care planning, and follow-up support. Therapy (or psychotherapy) uses talk-based techniques to address thoughts, feelings, and behaviors. Our practice can support both pathways depending on what's right for you.

How long does an appointment typically last?

Initial psychiatric evaluations typically last 45–60 minutes to allow for a thorough assessment. Follow-up appointments are usually 15–30 minutes depending on your treatment needs.

Transparent Pricing & Insurance

We believe cost should never be a barrier to getting the care you need.

Insurance Patients

We accept most major insurance plans and verify your benefits before your first visit—so you know exactly what to expect.

Verify Coverage

Self-Pay Patients

Affordable self-pay options are available for patients without insurance. Contact us for transparent pricing on evaluations and follow-up visits.

Self-Pay Rates
Bilingual Care
English & Spanish
In-Person in Miami
14221 SW 120th St, Suite 125
Telehealth Statewide
Secure virtual care across FL
Evidence-Based
Board-certified provider
Ready When You Are

Start Feeling Better — One Step at a Time

Take the first step toward clarity, stability, and better mental health. We'll guide you every step of the way.

Schedule Your Consultation

We'll help verify your insurance. Questions are always welcome.

No referral needed
Most insurance accepted
New patients welcome
with care, Ibis & the Advance team

Get in Touch

We're here to help. Reach out to schedule your appointment today.

Contact Information

Address 14221 SW 120th St, Suite 125
Miami, FL 33186
Fax (786) 590-1861

Send Us a Message

Please do not include sensitive medical information in this form. For urgent matters, call us directly.

Serving Miami and surrounding areas

Kendall • Doral • Coral Gables • Hialeah • Homestead

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