Advance Psychiatry& Wellness
ESEN / ES Call (305) 482-1452

Legal

Privacy & HIPAA

This page contains two separate documents. Our Notice of Privacy Practices explains how we use and protect your medical information as your healthcare provider. Our Website Privacy Policy covers information collected through this website and by text message.

Advance Psychiatry & Wellness

Notice of Privacy Practices

Effective Date: October 6, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This notice applies to the protected health information ("PHI") that Advance Psychiatry & Wellness creates or receives while providing your care. This includes your medical and psychiatric history, current symptoms and conditions, treatment plans and progress notes, insurance and billing information, and contact and demographic information. If you have questions about this notice, please contact our Privacy Officer using the information at the end of this notice.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We are required by law to give you this notice of our legal duties and privacy practices with respect to your protected health information.
  • We are required by law to notify you following a breach of your unsecured protected health information.
  • We must follow the duties and privacy practices described in the notice that is currently in effect, and offer you a copy of it.
  • We will not use or share your information other than as described in this notice unless you tell us we can in writing. If you tell us we can, you may change your mind at any time by letting us know in writing.

How We Use and Disclose Your Health Information

We typically use or share your health information in the following ways.

Treatment

We may use your health information and share it with other professionals who are treating you. For example, we may share information with your primary care physician or with a therapist who is coordinating your care with us, or send a prescription to your pharmacy.

Payment

We may use and share your health information to bill and get payment from health plans or other entities. For example, we give information about your visit to your health insurance plan so it will pay for your services.

Healthcare Operations

We may use and share your health information to run our practice, improve your care, and contact you when necessary. For example, we may review records to evaluate the quality of care, train staff, or send appointment reminders.

Business Associates

We may share your health information with companies that perform services on our behalf, such as billing, electronic health records, or secure communication services. These business associates must agree in writing to protect your information.

People Involved in Your Care

Unless you object, we may share relevant information with a family member, close friend, or other person you identify who is involved in your care or in paying for your care, or to assist in disaster relief. If you are not able to tell us your preference, for example in an emergency, we may share information if we believe it is in your best interest.

Other Uses and Disclosures Permitted or Required by Law

We are allowed or required to share your information in other ways, usually in ways that contribute to the public good. We have to meet many conditions in the law before we can share your information for these purposes.

  • As Required by Law: When federal, state, or local law requires it, including to the U.S. Department of Health and Human Services if it wants to confirm that we are complying with federal privacy law
  • Public Health and Safety: To prevent or control disease, report adverse reactions to medications, and help with product recalls
  • Abuse, Neglect, or Domestic Violence: To report suspected abuse, neglect, or domestic violence to the appropriate authorities
  • Serious Threats: To prevent or lessen a serious and imminent threat to anyone's health or safety
  • Health Oversight: To health oversight agencies for activities authorized by law, such as audits, investigations, inspections, and licensure
  • Lawsuits and Legal Actions: In response to a court or administrative order, or in response to a subpoena, as permitted by law
  • Law Enforcement: For law enforcement purposes, under specific circumstances permitted by law
  • Coroners, Medical Examiners, and Funeral Directors: As needed for them to carry out their duties
  • Organ and Tissue Donation: With organ procurement organizations, as permitted by law
  • Research: For health research, only under conditions that protect your privacy as required by law
  • Workers' Compensation: For workers' compensation claims, as authorized by law
  • Specialized Government Functions: For military, national security, and presidential protective services
  • Correctional Institutions: If you are an inmate of a correctional institution or in the custody of a law enforcement official

Florida law: Florida law may give additional protection to mental health records and certain other sensitive information. When state law is more protective of your privacy than federal law, we follow the more protective law.

Uses and Disclosures That Require Your Written Authorization

We will not use or share your information in the following ways unless you give us written permission:

  • Most uses and disclosures of psychotherapy notes
  • Marketing purposes
  • Sale of your information
  • Any other use or disclosure not described in this notice

You may revoke a written authorization at any time by notifying us in writing. Revoking it will not affect any use or disclosure we already made in reliance on your authorization.

Your Rights

You have the following rights regarding your health information. To exercise any of them, contact our Privacy Officer. Some requests must be made in writing, and we will tell you how.

Access, Inspect, and Get a Copy of Your Records

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Request an Amendment

You can ask us to correct health information about you that you think is incorrect or incomplete. We may say no to your request, but we will tell you why in writing within 60 days.

Request Restrictions

You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say no if it would affect your care. If you pay for a service or health care item out of pocket in full, you can ask us not to share that information with your health insurer for payment or operations. We will say yes unless a law requires us to share that information.

Request Confidential Communications

You can ask us to contact you in a specific way, for example by home or office phone, or to send mail to a different address. We will say yes to all reasonable requests, and we will not ask you why.

Receive an Accounting of Disclosures

You can ask for a list, or accounting, of the times we have shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all disclosures except those for treatment, payment, and healthcare operations, and certain other disclosures, such as any you asked us to make. We will provide one accounting a year for free but may charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a Paper Copy of This Notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. Ask at our office or call us and we will provide one promptly.

Choose Someone to Act for You

If you have given someone medical power of attorney, or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will confirm the person has this authority before we take any action.

Changes to This Notice

We reserve the right to change the terms of this notice, and the changes will apply to all information we have about you. If we make a material change, the revised notice will show its new effective date and will be available upon request, in our office, and on this website.

How to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

  • With Advance Psychiatry & Wellness: Contact our Privacy Officer using the information below.
  • With the U.S. Department of Health and Human Services, Office for Civil Rights: Write to 200 Independence Avenue, S.W., Washington, D.C. 20201, call 1-877-696-6775, or visit www.hhs.gov/hipaa/filing-a-complaint.

We will not retaliate against you for filing a complaint.

Privacy Contact

For questions about this notice, to exercise your rights, or to file a complaint, contact:

Contact
Privacy Officer, Advance Psychiatry & Wellness
Address
14221 SW 120th St, Suite 125, Miami, FL 33186
Phone
(305) 482-1452
Fax
(786) 947-2594
Email
advancehealthcarecenter@gmail.com

Effective Date of this Notice: October 6, 2026

Back to Top

Website Privacy Policy

Last updated: October 6, 2026

This policy covers information collected through this website, our contact form, and text messaging. How we use and protect your medical information as a patient is described in the Notice of Privacy Practices above.

Information We Collect

Website Information

When you use our website, we may collect:

  • Contact Form Submissions: Name, email address, phone number, and message content when you submit our contact form
  • Technical Information: Basic server logs that may include IP addresses, browser type, and pages visited (used for website functionality and security only)

SMS Messaging Information

If you choose to communicate with us by text message, we may also collect:

  • Mobile telephone numbers
  • SMS consent selections and opt-in/opt-out records
  • SMS communication history, when applicable

Important: Our website contact form is not intended for transmitting sensitive medical information. Please do not include detailed health information, diagnoses, or other sensitive data in contact form submissions. For medical matters, please contact us directly by phone or discuss during your appointment.

How We Use This Information

Website Information

  • To respond to your inquiries and schedule appointments
  • To improve our website and services
  • To maintain website security

SMS Messaging

  • To send authorized responses to patient inquiries, follow-up and care-coordination communications, billing and insurance-related notifications, forms, administrative requests, office updates, and other healthcare-related SMS messages
  • To document, process, and honor SMS consent and opt-out requests

How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your information:

  • Secure, encrypted connections (SSL/TLS) for all website communications
  • Access controls limiting who can view your information
  • Secure storage of electronic and paper records
  • Staff training on privacy and security practices
  • Business Associate Agreements with third-party service providers who may access PHI

Third-Party Services

Our website is hosted by Netlify, which provides secure hosting services. Our contact form submissions are processed through Netlify Forms. These services are configured to protect your information and do not have access to your Protected Health Information from clinical encounters.

We use Google Analytics only to understand general website traffic (page views and overall trends). We do not transmit any patient-identifiable information, diagnoses, symptoms, or appointment details to any analytics or advertising service.

Messaging providers may process mobile telephone numbers and message information only as necessary to provide communication services on behalf of the Practice and may not use that information for independent marketing purposes.

Changes to This Policy

We may update this Website Privacy Policy from time to time. Changes take effect when they are posted on this page, and the "Last updated" date above shows when the policy was last revised. Changes to the Notice of Privacy Practices are handled as described in that notice.

Back to Top

SMS Messaging Terms and Conditions

Advance Psychiatry & Wellness may offer SMS and text messaging as an optional method of communicating with patients and individuals who have provided consent to receive messages.

Types of Messages

SMS messages may include responses to patient inquiries, follow-up and care-coordination communications, billing and insurance-related notifications, forms, administrative requests, office updates, and other non-marketing communications related to healthcare services provided by Advance Psychiatry & Wellness.

Consent

Individuals will receive SMS messages only after affirmatively selecting "I Agree" through the Practice's approved electronic patient intake and consent process. Neither consent option is preselected. Consent to receive text messages is optional and is not a condition of receiving treatment or healthcare services.

Message Frequency and Charges

Message frequency varies depending on appointments, services, and communication needs. Message and data rates may apply depending on the individual's mobile telephone plan.

Opting Out and Assistance

Recipients may reply STOP at any time to opt out of future SMS messages. Recipients may reply HELP for assistance or contact Advance Psychiatry & Wellness at (305) 482-1452.

Declining or withdrawing SMS consent will not affect an individual's eligibility to receive treatment or services. After an opt-out request is received, the Practice may send a final confirmation message and will discontinue further non-essential SMS messages unless the individual provides consent again.

Privacy of Mobile Information

Advance Psychiatry & Wellness does not sell, rent, or share mobile telephone numbers or SMS messaging consent information with third parties or affiliates for their marketing or promotional purposes.

Mobile information may be disclosed to vendors or service providers only when reasonably necessary to operate, support, and deliver the Practice's messaging services, maintain security, comply with legal requirements, or provide healthcare-related services. These service providers may use the information only for the services they perform on behalf of the Practice.

SMS opt-in information and messaging consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

Security and Sensitive Information

Standard SMS messages may not be fully encrypted or secure. Messages may be visible to anyone who has access to the recipient's telephone, mobile device, or mobile account. Patients should not use SMS to send highly sensitive medical information.

Text messaging is not monitored continuously and must not be used for emergencies, urgent clinical concerns, or crisis communication. Individuals experiencing an emergency should contact emergency services or seek immediate in-person assistance.

Marketing Messages

Consent to receive non-marketing healthcare and administrative messages does not authorize marketing or promotional text messages. Advance Psychiatry & Wellness will obtain separate consent before sending marketing or promotional SMS messages when required.

Changes to SMS Terms

Advance Psychiatry & Wellness may update these SMS Messaging Terms and Conditions when necessary. Changes will be posted on this Privacy Policy page with an updated effective date.

Back to Top

Questions About Your Privacy?

If you have questions about this page, want to exercise your privacy rights, or need to file a complaint, please contact us directly.

Or email us at advancehealthcarecenter@gmail.com

Call (305) 482-1452 Text Us
Text Us Call Us